¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† This was brought to our attention last evening by an individual who recently lost her husband.¬† We had given the family instructions on how to contact Social Security in order to arrange for benefit adjustment and claim the $255.00 death benefit.¬† We provided the proper phone numbers to call or a visit can be made to the Social Security office in South Bend.¬† They did so within days of the death.¬† However last evening the widow received a call from a friendly and courteous gentleman who identified himself with the Social Security Administration and was assigned to her in order to assist in gaining an additional $600.00 per month in benefits.¬† He would be asking a series of questions that eventually led to credit card information and purchasing habits.¬† Feeling suspect at this point but being re-assured by the caller that all information was needed to assist in the adjustment, the call soon concluded but it was too late.¬† IDENTIY THEFT CAN OCCUR JUST THAT EASY.
¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† Fortunately she reacted quickly and immediately called her credit card company who then sealed her account and were helpful in setting up a new account.¬† She then called the funeral home to see if this was common practice of the Social Security Administration.¬† IT IS NOT!
¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† Social Security will only call you if you have set an appointed time for them to call, set by you and only by calling a number below.
¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† To contact Social Security use only the following numbers ‚Äď even to return a call from a caller.¬† You will be in their system if they have placed a call to you and any representative can continue the call.
Local (South Bend)¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† 1-877-274-5415
National Toll Free¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† 1-800-772-1213
Hearing impaired¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬†¬† 1-574-251-3465
Social Security Administration¬†¬† 602 South Michigan St., South Bend, Indiana
By Randy Danielson¬† Johnson-Danielson Funeral Home